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| The Physician's EMR Choice || EMR System Implementation || EMR System Client Support || The Right Partner for EMR is Misys Healthcare Systems |
You run a full-time practice. Shouldn't you get full-time EMR system support?
As a healthcare provider, do you think that your patients should have to. . .
- Wait a few days for help when they need immediate care?
- Navigate an automated system instead of talking to a real person on the phone?
- Search on their own for information about improving their condition?
As a healthcare information technology provider, Misys doesn't think our clients should have to either. Too many vendors believe that once an EMR system is installed, their work is done. Not at Misys. Whether it's hardware, software, billing, training or networking – Misys can solve any issue with one phone call or e-mail. As a Misys EMR customer, you're guaranteed
- On-the-spot EMR system maintenance
- Ongoing training opportunities
- 24-hour help desk support
Misys has devoted more people and resources than any other company to EMR customer support. Of our 2,400 employees, more than fifty percent work in client support roles – that means the care and attention you receive from your local support team will be backed by the strength and stability of a global company.
We'll Be There When You Need Help
EMR systems promise two things – efficiency and productivity. If your electronic medical record system isn't running at peak performance – neither is your practice. And in a pay for performance environment, every minute that your EMR system is down costs you money.
Choose Misys EMR and you can count on your EMR system to perform when you need it. But if you should experience any problems, Misys guarantees reliable hardware maintenance support and prompt response times. We back up that guarantee with
- One of the largest field engineering teams in the EMR industry – More than 200 people nationwide serve our customers. That means you'll always have single point-of-contact support.
- Certified engineers - Your local field engineer has Misys-specific training and is familiar with the latest technology and techniques, as well as your specific setup.
- Flexible system maintenance agreements - Your agreement let you decide the level of service that suits you best. A hardware maintenance agreement also allows you to plan for ongoing maintenance costs. Prices are fixed, and your monthly fee covers almost all computer parts and problems that might arise.
Five Training Tools for Rock-Solid Electronic Medical Record Performance and Clinical Efficiency
An electronic medical records system is only as good as its users. With Misys Healthcare Systems you'll find a whole host of EMR training tools designed to help you learn to use Misys EMR to improve clinical efficiency and increase productivity.
We realize that with so much new information presented during initial system training, it's easy to forget much of what you learn. On top of that, the Misys EMR system is constantly changing and being improved based on research and development and customer feedback.
So we've made initial electronic medical record training just the first in a series of educational steps. Here are five more ways to get the knowledge that you need to make the most of your Misys EMR
- Call the EMR Learning Center – No time to leave the office? Get personalized training over the phone, organized around your schedule.
- Log on to an EMR Webinar – These interactive learning modules are delivered directly to your PC via the Internet. Modules are designed to target specific electronic medical record topics and last about two hours each, minimizing travel costs and lost productivity.
- Attend Seminars or Workshops – Prefer a hands-on environment? These classroom-based lectures and interactive classes take place across the country and cover topics ranging from industry trends to product-specific education.
- Go to Misys Healthcare Systems' Annual Conference & Expo - The largest and most exciting client event of the year! Here you can develop your software skills, network with colleagues, learn more about Misys' latest technologies and enjoy lively entertainment.
- Join a Users Group - Misys Users Group meetings are hosted for users, by users. They're an ideal way to meet Misys clients in your area and learn new and more efficient ways of using your Misys software and services.
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